A librarian, writer and community-builder, Chrystie Hill worked in special, academic and public libraries before founding It Girl Consulting, a small venture that helps libraries enhance their services to meet current community needs. In 2003, Hill joined OCLC, a non-profit library cooperative, where she serves as director of community services for WebJunction, a learning community for public library staff. Named a Library Journal "Mover and Shaker" in 2007, Hill is author of the book Inside, Outside, and Online: Building Your Library Community, a regular contributor to numerous library journals and trade magazines, and frequent presenter at global meetings and conferences.
Hill currently serves on the boards of Communities Connect Network and the Public Access Technology Benchmarks Roundtable, and as a strategic advisor to The Bill & Melinda Gates Foundation's global libraries program. She holds undergraduate degrees in biology and psychology, and master's in history from Sarah Lawrence College, as well as a master's in library sciences from University of Washington.