Tim Durkin: Healthcare Leadership Expert. Your healthcare staff may be good at managing programs and processes, but how good are they at managing people?
Tim Durkin has worked for nearly 20 years teaching clinical and non-clinical staff how to better manage and lead their employees, patients and patients' families. Tim has also been both a patient and a patient advocate. His personal experience, combined with a passion for helping people on both sides of the stethoscope, have made Tim one of the most sought-after speakers in the healthcare industry.
As one of America's leadership and change management experts, Tim has spoken more than 500 times in the last five years to audiences worldwide, showing healthcare organizations how to improve communication, develop leadership, embrace change and improve customer service.
Declining reimbursements, increasing paperwork, EHR implementation, and meaningful use may be day-to-day challenges of practice managers and administrators, yet one aspect of the job trumps them all: people. Employees, patients and patient family members require more attention than any other part of a manager or administrator's position.
Healthcare may have its challenges; people shouldn't be one of them.
Through his unique, entertaining presentations, Tim shows audiences how to lead AND manage people both in and out of the office. Audience members love his high-energy style; Tim's sharp insight and sense of humor keeps their attention as they learn how to implement best 'people' practices and achieve better patient outcomes.